Scheduled Maintenance: April 25 - April 26
We would like to inform you that a scheduled system update will take place from April 25, 2026, at 7:00 a.m. EDT through April 26, 2026, at 7:00 p.m. EDT.
During this period, websites, admin sites, card services, and mobile apps will be temporarily unavailable as we migrate from our data center to a different location.
This does not affect using cards during this timeframe.
We apologize for any inconvenience caused.

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The NYC Commuter Prepaid Mastercard is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International Incorporated and may not be used everywhere Debit Mastercard is accepted. The Bancorp Bank, N.A.; Member FDIC. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.