Important News
MetroCard Discontinuation
The Metropolitan Transportation Authority (MTA) is transitioning from MetroCards to the OMNY contactless fare payment system. As a participant in the Edenred Commuter Benefits program, this change may directly affect how you receive and use your commuter benefits.
If you use a MetroCard for your commute, your enrollment will automatically transition as follows:
- If you are enrolled in the Transit Pass Commuter Benefit plan and have elected to only receive a MetroCard, your enrollment will automatically transition to the Commuter Card-Unrestricted Plan. You will be mailed a new OMNY-compatible Edenred Commuter Card before June 1.
- If you are enrolled in the Annual Transit Card plan, your enrollment will transition to the Commuter Card - No Admin Fee Plan. You will be mailed a new OMNY-compatible Edenred Commuter Card before July 1.
If you are currently enrolled in either of the above two plans, your regular payroll deductions for commuter benefits will remain unchanged throughout this transition—no additional action is required on your part.
The Edenred Commuter Card is fully compatible with the OMNY Tap-and-Go payment system. You can easily tap the Card at OMNY readers on buses and at subway turnstiles, and you can also add it to your mobile phone's digital wallet (Apple Pay, Google Pay, etc.).
Key 2025 Dates
For Transit Pass Commuter Benefit plan enrollees who elected to only receive a MetroCard:
- April 10: Last day to place your MetroCard order for May.
- May 31: Last day to use your MetroCard.
- June 1: Begin using your new Edenred Commuter Card.
For Annual Transit Card plan enrollees:
- May 10: Last day to renew your order for June.
- June 27: Last day to request an online replacement of an Annual Transit Card.
- June 30: Last day to replace an Annual Transit Card at the Edenred Commuter Benefit
Walk-In Customer Service Center.
- June 30: Last day to use your Annual Transit Card.
- July 1: Begin using your new Edenred Commuter Card.
Starting July 1, the Edenred Commuter Benefit Walk-in Customer Service Center will be permanently closed.
2025 Pre-tax Limits for Commuter Benefits
The IRS has announced that for tax year 2025, the monthly pre-tax limit for commuter benefits will be $325 per month for both transit and parking. For more information about the pre-tax limits, visit the savings page.
Instructions for Using Your Commuter Card at Metro-North Railroad Vending Machines
When using your new Commuter Card at a Metro-North Railroad vending machine, you will be required to enter a PIN for all transaction types. You can easily retrieve your PIN through one of the following methods:
- Online: Log in to your Edenred account, go to the Card Management page, and select “Request PIN”.
- By Phone: Call 833-584-8109, press 1, and follow the prompts to request your PIN.
Instructions for Using Your Commuter Card at Long Island Railroad Vending Machines
If you are using your new Commuter Card at a Long Island Railroad vending machine and it prompts you for a PIN, you can obtain your PIN by logging in to your Edenred account, going to the Card Management page, and selecting “Request PIN”. You can also obtain your PIN by calling 833-584-8109, pressing 1, and following the prompts to request your PIN.
However, if you select “Credit” and use the contactless/Tap-to-Pay option, you won’t need to enter a PIN.
The NYC Commuter Prepaid Mastercard is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International Incorporated and may not be used everywhere Debit Mastercard is accepted. The Bancorp Bank, N.A.; Member FDIC. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.