Card Details
This card is great for New Yorkers who ride the local bus and subway and who live within the 5 boroughs. As long as you continue to participate in the program, the Annual Transit Card works for one calendar month at a time for up to twelve consecutive months. After each twelve-month period, we’ll automatically send you a brand new card to cover the next twelve months.
Replacement is easy. Just call 833-584-8109 or log into your account to tell us you've lost your card. You can choose to have a replacement card mailed to your home or schedule a time to visit our Walk-in Service Center. If you request a replacement card by 3:00 PM, your card can be replaced at our Walk-in Service Center that same day.
Walk-in Center Information
You must bring one of the following:
- Driver's license or state non-driver's ID card
- U.S. Passport or U.S. Passport Card
- Employee ID card issued by the participant's City agency, provided it contains the agency name and a photograph.
Address:
450 Seventh Avenue, Floor 19 Room 1906
New York, NY 10123
Hours:
Monday - Friday 8:00 AM - 4:00 PM
Please note that the Walk In Center will be closed the following dates:
January 1 - New Year's Day
January 21 - Martin Luther King Jr.'s Birthday
February 18 - Washington's Birthday
May 27 - Memorial Day
July 4 - Independence Day
September 2 - Labor Day
October 14 - Columbus Day
November 5 - Election Day
November 11 - Veteran's Day
November 28 - Thanksgiving Day
December 25 - Christmas Day