Our customers are our top priority. See our COVID-19 updates and policies.

Annual Transit Card

Great for New Yorkers who ride the local bus and subway and who live within the 5 boroughs.

Card Details

annual transit card

This card is great for New Yorkers who ride the local bus and subway and who live within the 5 boroughs. As long as you continue to participate in the program, the Annual Transit Card works for one calendar month at a time for up to twelve consecutive months. After each twelve-month period, we’ll automatically send you a brand new card to cover the next twelve months.

Replacement is easy. Just call 833-584-8109 or log into your account to tell us you've lost your card. You can choose to have a replacement card mailed to your home or schedule a time to visit our Walk-in Service Center. If you request a replacement card by 3:00 PM, your card can be replaced at our Walk-in Service Center that same day.


COVID-19 Restrictions

  • Visitors are required to wear a mask or face covering in all common areas of the facility
  • Entrance doors will be open during peak entry periods to provide a touchless entry
  • For social distancing, see-through protective screens have been installed at each manned station
  • All public areas have been cleaned and disinfected in strict adherence with the CDC guidelines and product recommendations

Walk-in Center Information

You must bring one of the following:

  • Driver's license or state non-driver's ID card
  • U.S. Passport or U.S. Passport Card
  • Employee ID card issued by the participant's City agency, provided it contains the agency name and a photograph.


450 Seventh Avenue, Floor 19 Room 1906
New York, NY 10123


Monday - Friday 8:00 AM - 4:00 PM

Please note that the Walk In Center will be closed the following dates:

New Year's Day

Martin Luther King Jr.'s Birthday

Washington's Birthday

Memorial Day

Independence Day

Labor Day

Columbus Day

Election Day

Veteran's Day

Thanksgiving Day

Day after Thanksgiving

Christmas Eve

Christmas Day